Privacy Policy
Last updated: January 2026
Who We Are
CharltonHarris is a software development company. Our registered address is Avon House, Avon Mill Lane, Keynsham BS31 2UG. If you have any questions about how we handle your data, please contact us at info@charltonharris.co.uk.
What Personal Data We Collect and Why
Contact Enquiries
When you submit an enquiry via our contact form, we collect your name, company name (if provided) and the details of your enquiry. This information is used solely to respond to your enquiry and is not shared with third parties.
Website Analytics
We may collect anonymised data about how visitors use our website in order to improve our service. This data does not identify individual users.
How Long We Retain Your Data
Enquiry data submitted through our contact form is retained for a period of 12 months, after which it is securely deleted.
Your Rights Over Your Data
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise any of these rights, please contact us at info@charltonharris.co.uk.
Cookies
Our website uses essential cookies required for its operation (such as anti-forgery tokens for form submissions). We do not use tracking or advertising cookies.
Where Your Data Is Sent
Enquiry data is stored securely on our servers and is not sold, traded or otherwise transferred to outside parties.
Contact Information
CharltonHarrisAvon House
Avon Mill Lane
Keynsham
BS31 2UG
info@charltonharris.co.uk